F.A.Q. stands for Frequently Asked Questions... such as this one.
What is vinyl lettering and art made of?
The vinyl is a thin adhesive-backed material that is flexible and easily conforms and adheres to the surface it is applied to. Most of our vinyl wall products are produced in a matte-finished vinyl that will give your walls a unique and perfectly hand-painted look. The edges are crisp, the effect is stunning, and the material is removable without leaving behind any trace of adhesive. A wall decal can quickly and easily breathe life into otherwise plain surfaces; after all, it adds color and visual interest without the hassle or commitment of paint or wallpaper. Perfect for renters, or those who frequently change their mind, wall decals are the perfect solution to spruce up a space.
Do I have to apply all the letters onto my surface individually?
No way! That would take forever and might turn out crooked. Your vinyl wall decals will come ready to apply with all lettering pre-spaced, usually on one piece, but very big designs will be in 2 pieces.
What kind of paint is best?
Matte, Eggshell, Satin, Semigloss are all ideal paint choices. We DO NOT recommend primer or textured paint as it will not stick well to these types of surfaces. Your painted wall should be cured at least a week before you apply the decal. This ensures that the decal can be applied easily and removed without any damage to the wall. If the Wall Decal is applied to an uncured wall, the decal and the paint may adhere together, taking off the paint upon removal.
Are there surfaces for which my wall decals is NOT recommended?
Absolute NO include Surfaces such as: Plaster, Cement, Textured surfaces, Stucco, Cardboard, Paper & Fabric surfaces. Why? The decal will stick permanently to paper surfaces, but will not stick to fabric, and unpainted canvas. As for stucco surfaces, the stucco will puncture the vinyl and show through. Textured surfaces will also show through the vinyl. Wall decals do adhere to paper-based materials as a permanent application and are not removable from paper or wallpaper.
Will the decal leave a residue, or cause any damage when removed?
The glue that holds the wall decal in place is strong, but not gooey, so there won’t be any remnants left on the surface after removal. But, because we don’t know the condition of all wall surfaces, we don’t guarantee that some paint flecking will not occur. It is possible, but not likely, that you may notice paint flecks on the back of the Wall Decals when removed. If so, some minor paint touch up may be required. The most easy way to avoid peeling of the paint, you can use a hair dryer to heat the decal and release the adhesive material from the surface.
Do you have a storefront?
At present our products can be purchased online only.
How long from order placement to delivery?
Items are shipped within 7-12 Working Days. Tracking number will be emailed to confirm delivery time once item-s has been shipped. Delivery takes between 8-16 working days to most of the countries.
How much is shipping?
Prices vary depending on the location, and size/weight ot the package.
Can I "rush" my order?
Sorry, that is not possible.
How do I remove the decal?
Easy way: Use your fingernails to pry away a corner of the decal & peel away slowly at a 45 degree angle. Easier yet: Take a blow dryer and a pair of tweezers to lift a corner of the decal while aiming the blow-dryer at the same area. The adhesive will release as it gets heated. Continue peeling at a 45 degree angle as you heat the vinyl. Our wall vinyl is intended for it's removability on a painted wall so mostly likely a simple pick and peel will do the trick without any damage to your walls or traces of residue.
Are your vinyl wall products removable and reusable?
Vinyl wall products are easily removable, making them a great decorating option for both homeowners and renters. However, they are not reusable. When you remove your vinyl wall products, the vinyl will typically stretch and tear and because each letter is individually cut, there will be no means to transfer the whole layout to another surface.
Besides a wall, where else can I install a Wall Decal?
Wall Decals are ideal for most smooth, flat surfaces like: mirrors, walls, glass, table tops, plastic, finished wood and plexi-glass. You can put your decal on a car as well and it will resist the elements. Spray a bit of water onto the decal before placing on any non-porous surfaces such as glass/plastic/metal surfaces to avoid bubbling. Use your credit card or a hard plastic tool to push out water/bubbles to ensure a smooth application. Let it dry before removing the application tape.
Are Wall Decals suitable for application in the kitchen?
Absolutely! Wall Decals are perfect for kitchen too! They can be easily applied to mirrors, tiles, acrylic, etc.
How do I clean the surface that my vinyl art is on after it has been applied?
You may use a damp soft cloth or sponge to wipe over your vinyl lettering and art. Avoid using cleaners or anything abrasive. If your vinyl is on glass or a mirror, avoid cleaners containing ammonia, alcohol, or citrus.
How long will my Wall Decal last?
If you take care of it, it will last for years. Wall Decals will last up to 7 years if placed indoors, and 4 to 5 years for outdoors. Given that direct heat can release the adhesive and may cause the Wall Decals to peel up, so we recommend that you try to keep your Wall Decal away from direct sunlight.
How much do you charge for color changes?
We don't charge extra, you can choose any color from our color chart.
Which payment methods do you accept?
We accept PayPal and Credit Cards for International Payments. Bank transfers are available for Malaysia only.
Do you take returns?
We don't issue refunds unless there is a problem with the decal, wrong design, wrong size, or wrong color.
Where are you located?
We are in Selangor, Malaysia
How do I keep up to date on your new products?
We will keep you updated on all what is new in our Facebook Page (An Nur Designs), Instagram page (annur_designs), Pinterest (An Nur Store) and in our website trough the newsletter.